Using Leverage

With the growth of Employee Central and the decline of on-premise SAP HR, there are a lot of companies in the process of replacing their HR systems. Those who are not actively in that process are actively contemplating it. And the opportunities for improving your HR/Payroll operations haven't been so numerous since the last time you implemented systems. So take advantage of it!

Companies replace their HR/Payroll systems for a number of reasons. Some are doing so now because they want to be out of on-premise SAP HR well before the (currently) planned end of maintenance in 2025. Others are replacing their on-premise SAP HR because they want better user experiences. Some companies are taking everything to the cloud, company-wide, and HR is along for the ride. Whatever the reason, this change in systems gives you the leverage to clean up old processes, dysfunctional processes, processes that got out of control, or things that just generally annoy people.

Let's take an example, like on-boarding. Maybe today there are a number of systems that are involved - they grew up over time to serve different purposes for different groups. Maybe some of them are stitched together via interfaces, but some are stand-alone. Some are online but there are a fair number of paper forms too. And the employee experience might be fairly dreadful. Look at streamlining that by making smart use of the Recruiting and Onboarding functions from SuccessFactors to provide an easier, more streamlined process. This will likely mean some of the parties involved have to change their processes - and that will take some effort - but it could be worthwhile. The same approach applies to every area of HR/Payroll.

Now, you can't fix everything, or streamline everything. But as I tell clients and consultants, if you never shoot, you never score. You probably won't make every shot, but you won't make any at all if you never try. So use that leverage to clean up all those things that people complained about - this opportunity doesn't come around all that often.

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